JOB SPEC
UK Sales Operations Manager
G202411-05
Sales and Marketing
Full Time
Competitive, rewarding compensation package, based on your qualifications and experience.
Permanent
Birmingham B37 7YG, UK
About the Role
About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the European market. With a presence in Europe since the early 2000s through design and R&D centres, Changan has now established its European headquarters in Munich, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle lineup that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe.
About the Role
We are seeking an experienced Sales Operations Manager to support the launch of the Changan brand in the UK.
This role requires a hands-on approach as we scale the business from the ground up. As the Sales Operations Manager, you’ll have the understanding and experience to develop a sales function fit for purpose and integrated into European and Global systems and processes. You will be confident to act as one of the leading voices within the business, ensuring the smooth planning of production planning, logistics operations and sales delivery. The role will be integral to achieving the sales ambitions appropriate to the innovative product lineup Changan will bring to market, combining European design excellence with cutting-edge technology.
Requirements
Bachelor's degree or similar.
Several years of experience in Automotive Sales & Marketing.
Proven track record of managing automotive Sales operations in an automotive environment.
Detailed understanding of sales planning & forecasting methods. Understanding of regulatory requirements and processes for vehicle registration, ownership transfer etc.
Understanding of economic and other factors impacting industry volumes and forecasts.
Strong numerical ability and understanding of spreadsheet and database tools.
Strong problem-solving skills, with a strategic mindset and the ability to adapt to changing market conditions.
Duties & Responsibilities
Implement sales planning processes to manage production planning, national and Dealer stocking, vehicle availability and prioritisation.
Professionally manage planning and reporting processes to ensure consistency of supply and performance. Lead the industry and internal forecasting processes.
Manage logistics providers to distribute stock in a timely and efficient manner.
Understand and manage registration and regulatory requirements, working with SMMT and official regulatory authorities.
Develop and implement processes to manage Dealer performance in line with objectives.
Responsibility for planning national sales targets. Own the production planning process, stocking, sales targets and sales performance by channel.
Work cross functionally with the sales, marketing and finance teams in the UK and globally to ensure accurate forecasting and optimal performance.
Monitor and calculate Dealer payments, work with finance team to ensure accurate payments.
Manage a small team to deliver the combined objectives.
Other Features
A culturally enriching role with the opportunity to build something monumental.
A diverse, multinational team.
Start-up energy within secure corporate structures.
Must be eligible to work in the UK.
By submitting your job application, you acknowledge that your application will be reviewed and processed by Changan Automobile Deutschland GmbH, located in Munich, Germany. You consent to the transfer and processing of your personal data outside the UK, in compliance with GDPR.